Banks urged to act fast on scam claims
Banks must stop illegal transactions upon request by their clients to prevent customer losses from online scams, said Minister of Digital Economy and Society (DES) Chaiwut Thanakamanusorn.
The Royal Decree on Cyber Crime Prevention and Suppression that came into effect on March 17 empowers banks to suspend any accounts which they suspect are being used by scammers without having to wait for an order from the police or victims.
As such, Mr Chaiwut said banks must set out a mechanism to support clients who have fallen victim to a suspected scam.
The Nation Reporter
